United Way's 2-1-1

Unable to connect to the 2-1-1 Help Line?  You can also dial 1-800-922-5590 to connect to the 2-1-1 call center.

WHAT IS 2-1-1?


Nonprofits like United Way and various government agencies provide excellent programs to support people in need. The problem: The people who need these programs often don’t know they exist.

Call or Click United Way's 2-1-1 to Give or Get Help!

Are you looking for information about:

  • a support group?
  • family counseling?
  • services for an aging parent?
  • financial assistance?
  • volunteer opportunities?
  • or other community services or groups?

Click here for a few stories about how United Way's 2-1-1 has helped people in Portage County.

United Way's 211 is here to help answer questions and connect you to services 24 hours a day, 7 days a week. . . by phone, through our publications, via the online searchable database, by e-mail, or by chatting online with an Information Specialist. Click here for the United Way's 2-1-1 2018 Annual Report for Portage County.


1. CALL 2-11

Simply dial 2-1-1 (or 715-848-2255 or 800-922-5590) any time for free and confidential, personalized information and referrals. Information Specialists can answer your questions, tell you who to contact, and how to take the next step in solving your problems or meeting your needs.


Click here to search the 2-1-1 database of Community Services for Portage and Marathon County residents.


Click here to ask us your question by email.


Text your zip code to 898211 Monday through Friday from 8 a.m. to 4 p.m.


Click here to chat online with an Information Specialist Monday through Friday from 8 a.m. to noon.


Download these publications:

Help for Hard Times...
Have you been recently laid off or have your hours been reduced? Check out 2-1-1's Help for Hard Times Guide. This guide is meant to help people in Portage County who are unemployed or struggling financially.

Portage County Resource Directory
For a quick reference guide for community resources in Portage County, click here for the 2021 Portage County Resource Directory. This document is produced as a collaborative effort between United Way of Portage County, Aging & Disability Resource Center of Portage County, and Portage County Health and Human Services, along with the Stevens Point Buyers' Guide.

Community Service Form
If you have a community program that you would like to see listed on United Way's 2-1-1 information, please complete the Community Service Form, save it, and submit it back to United Way's 2-1-1 by email/mail/fax. Before filling out this form, please look at the Community Information Inclusion Policy to see if your services fall within our criteria.

Counseling Form
If you have a counseling agency that you would like to see listed on United Way's 2-1-1 information, please complete the Counseling Form save it, and submit it back to United Way's 2-1-1 by email/mail/fax.

(Agencies are intended as referrals only. We do not license, endorse or recommend any provider. 2-1-1 information is maintained and distributed by United Way of Marathon County.)